Murray mines the world of television talk shows, Facebook frenzies, Twitter-storms, and other locuses of current events to depict our times -- where a misconstrued word or phrase or action can become tinder for blame and resentment; where what might be an ordinary differing of opinions all-to-quickly escalates into the deaf shouts of a vengeance-thirsty mob; where daily life and social interaction is rife with "impossibility problems" (i.e., in the observation of Mark Lilla, one simultaneously demands "you must understand me" AND "you cannot understand me"); where life has been reduced to a "endless zero-sum game between different groups vying for oppressed status, [robbing] us of time and energy for the conversations and thinking that we do need to do."
That this cultural phenomenon has all the characteristics of what was erstwhile reviled in religion -- the zealous hounding of heretics, the establishment of campus inquisitions -- has not gone unnoticed to Murray ("A fixed set of virtues are being celebrated. And a fixed set of prepositions are being set up"). In this case, however, the claims advanced and to which everyone is expected to give assent are themselves a recipe for madness:
As anyone who has lived under totalitarianism can attest, there is something demeaning and eventually soul-destroying about being expected to go along with claims you do not believe to be true and cannot hold to be true. If the believe is that all people should be regarded as having equal value and be accorded to equal dignity, then that may be all well and good. If you are asked to believe that there are no differences between homosexuality and heterosexuality, men and women, racism and anti-racism, then this will in time drive you to distraction. That distraction -- or crowd madness -- is something we are in the middle of and something we need to try and find our way out from.
Murray's book is long in the diagnosis -- but worth reading for his keen ability to identify what is amiss. At the same time it comes up short on a prescription, perhaps impeded in part because Murray suspects those engaged in the fomenting the madness may not necessarily be in search of a cure (capitalizing as they are in the perpetuation of grievances) or otherwise chasing after a utopian dream. After all, muses Murray: "the most likely explanation of human motivations in the future is that people will broadly go on behaving as they have done throughout history, that they will continue exhibiting the same impulses, frailties, passions and envy that have propelled the species up to now."
One of the strongest chapters (if only a brief interlude) is on the necessity of forgiveness in societal relations and civic health -- culling from Hannah Arendt ("without being forgiven, released from the consequences of what we have done, our capacity to act would, as it were, be confined to one single deed from which we could never recover"). Murray points out how society's capacity to forgive has diminished, hampered by the all-encompassing memory of social media, where one's sins are no longer confined to the community (where they might fade over time, or be negated by further acts of reconciliation) but instead rendered transparent and timeless on a global scale, for all eternity.
For it is the tendency of social media to bolster the trench-digging and doubling down on positions -- "when someone is face to face with another person it is far harder to reduce them to one thing that they have said, or strip them of all characteristics except one." Murray reminds us that it was not too long ago that Alexis de Tocqueville observed (in his travels in the 1830's), that one of the strengths of the United States was the capacity of the American citizenry to resolve their differences in face-to-face encounters, remedying disputes before the intervention of higher authority was needed. These days, it seems we are rushing headlong in the other direction -- thanks in large part to social media's ability to erase barriers between the private and public, past and present. To counter this, Murray asks if in fact the "spirit of generosity can be extended any more widely" in interpreting the remarks of others, and to counter the headlong rush to "politicize everything" by doing precisely the opposite:
"Of all the ways in which people can find meaning in their lives, politics -- let alone politics on such a scale -- is one of the unhappiest. Politics may be an important aspect of our lives, but as a source of personal meaning it is disastrous. Not just because the ambitions it strives after nearly always go unachieved, but because finding purpose in politics laces politics with a passion -- including a rage -- that perverts the whole enterprise. If two people are in disagreement about something important, they may disagree as amicably as they like if it is just a matter of getting to the truth or the most amenable option. But if one party finds their whole purpose in life to reside in some aspect of that disagreement, then the chances of amicability fade fast and the likelihood of reaching any truth recedes."
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